information
PLEASE NOTE NEW ADDRESS:160 johnston Street
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visit our showroom
Our Melbourne showroom is located at 160 Johnston Street in Fitzroy. Our current opening hours are 12 noon till 5pm from Wednesday to Saturday and Sunday between 12 noon and 4pm. We are closed on Monday and Tuesday.
If you are not nearby or cannot visit us in person, we offer sales via our online gallery. We can arrange for the item to be delivered to you (see below under SHIPPING).
about us
twenty21 opened in Carlton in November 2006. On April 1st 2008, we opened our larger and new shop in Fitzroy. As its name suggests, our focus is on bringing 20th century design to the living environment of 21st century homes. We are excited about what the 20th century has created and produced. We sell 20th century items, we buy them, we hire them and we love them. We source our items both locally and internationally and we bring them to you to share our enthusiasm for the period. We also believe that introducing quality vintage items in our contemporary homes is a small but valuable contribution to protecting the environment: The fact that we are able to offer quality vintage for sale today is proof that these items were built to last. If treated with care and respect, vintage pieces will retain or more probably increase in value. We do not need to keep cutting down trees to make short-lived furniture that decreases in value and we do not need to use the power needed to sustain these industries. So, there you go, enjoy the pleasure that your vintage items bring to your home and feel good about yourself in the process!
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stock hire
All unsold items are available for rent. Hire price is 20% of the item's sale price plus GST, for the period of one week or part thereof. Hire periods of more than one week can be negotiated. Please contact us to discuss your specific requirements.
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how to order
The online gallery is divided into six categories. Each item features at least 3 pictures that can be enlarged by clicking on the small round pictures on the left.
Once you find an item of interest, send us an email message by clicking on the ENQUIRE link which you find on the right of each listed item. We will be very happy to answer any questions you may have and provide additional or larger pictures.
If you want us to place the item on hold for you before you can visit our shop, let us know and we can do that for up to the next trading day.
If you wish for the item to be sent to you, please include your name and address including your post/zip code in your email. We will respond to any questions you may have and provide you with the total cost of your order including shipping and insurance to your location. We cannot estimate shipping costs without knowing where you want the item shipped.
As a courtesy to us and to other customers who may want to order the same item, please let us know if you subsequently decide against ordering.
All items shown are available subject to prior sale but may have been placed on hold for another customer pending receipt of payment.
PLEASE NOTE: all items we offer for sale are vintage and unless otherwise noted they should be assumed to be in very good or better condition. However, this still means there may be signs of age or light wear. We do note manufacturing flaws or unusual signs of wear whenever possible in the description and we do not offer damaged items for sale unless they are very rare. Please do not hesitate to ask all the questions you deem necessary when enquiring about our items.
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shipping
All prices quoted on our online gallery are in AUSTRALIAN DOLLARS and they are exclusive of shipping costs. We use AUSTRALIA POST for shipping both Australia-wide and internationally. We will provide you with all the necessary quotes and please note that we only charge the exact postage costs.
All items are packed with great care, however we cannot assume responsibility for any loss or damage once the items leave our hands.
Shipping insurance via Australia Post - is optional but recommended. However, please note that Australia Post does not offer shipping insurance for a limited number of destinations.
Overseas buyers are responsible for any import customs duty that goods may incur when they reach their destination.
For furniture and other bulkier items, we deliver to Metropolitan Melbourne and outer suburbs for a fee. For interstate and international shipment of such items, we will endeavour to make the necessary enquiries and provide you with a number of quotes for your consideration. We use a wide range of shipping companies and will always obtain the safest and most price conscious quotes.
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payment options
For Australian buyers we accept payments:
1. via direct deposit into our Australian bank account
2. by using your MASTERCARD or VISA credit card
3. by Australia Post Money Order
4. by PAYPAL
For overseas buyers, we accept payments:
1. by PAYPAL in AUSTRALIAN DOLLARS
2. by electronic bank transfer in AUSTRALIAN DOLLARS into our Australian Bank Account
3. by using your MASTERCARD or VISA credit card (amount charged in AUSTRALIAN DOLLARS)
Once you indicate your preferred method of payment, we will provide you with the necessary information to process your payment.
Please note that if you wish to pay directly with your credit card, we will need your credit card details. These can be provided to us by phone or by fax. Please do not send your credit card via email.
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returns
We do not ship merchandise on 'approval' -- please be sure that you want an item before ordering and if you have questions about it, be sure that those questions are answered to your complete satisfaction before ordering.
We care about your satisfaction as a buyer and we want you to be happy. If upon receipt you have a problem with your purchase, please let us know via email within 3 days of its arrival.
In case the item is to be returned and a refund is agreed, the refund will include the return postage.
If you have taken shipping insurance and your goods are damaged during transit, please ensure to keep hold of the goods (inclusive of packaging) in the condition they reached you. Contact us immediately and we will provide you with instructions of how to proceed in making a claim. The same applies to items lost in transit: we will provide you with an approximate time of delivery and we will ask you to contact us should the goods not turn up in time.
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